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QUESTION NO:96

How are the instance of a case and its\’ associated content objects represented in Content

Engine?

A. The case custom object, task objects, comment objects, and document objects.

B. The case type object, case folder object, task objects, document objects, and comment objects.

C. The case folder object, task objects, comment objects, document objects, and audit history

objects.

D. The case folder object, task objects, task step objects, document objects, comment objects,

and audit history objects.

Answer: C

QUESTION NO:15

There are two recommended methods used to copy a solution : Case Manager Builder and what

other tool?

A. IBM Content Engine API

B. IBM FileNet Workplace XT

C. IBM FileNet Enterprise Manager

D. IBM Case Manager Administration Client

Answer: D

QUESTION NO: 16

Where can you find the following collection of data for each solution: solution status, description,

Process Engine connection definition, and Case Manager Client URL?

A. In the IBM Case Manger Builder.

B. In the Business Space configuration setting.

C. In the IBM Case Manager Solution List page.

D. In the IBM Case Manager Administration Client.

Answer: C

QUESTION NO: 17

Typically, in a production environment, you do not give users permission to create and manage

spaces and catalog entries in Business Space. What function is used to hide these features of the

client user interface?

A. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.

B. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.

C. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have

access.

D. Use the IBM Case Manager Administration Client to configure the security settings for

Production groups and users.

Answer: A

QUESTION NO: 18

When creating a new solution from a template, how long should the new solution name be?

A. Any length

B. Less than 58 characters

C. Less than 999 characters

D. Greater than 8 characters

Answer: B

QUESTION NO: 19

Which tool is used to register External Data Services (EDS) with IBM Case Manager?

A. Workplace XT

B. Filenet Enterprise Manager

C. Filenet Deployment Manager

D. IBM Case Manager Administration Client

Answer: D

QUESTION NO: 20

There are three levels of security when configuring a business space page. There are View and

Edit access rights. What is the third security level that gives users “special permissions” for things

like assigning access rights to groups of users.

A. Owner

B. Specialist

C. Super User

D. Administrator

Answer: A

QUESTION NO: 21

Which is NOT a difference between a development and production Case Manager environment?

A. Solutions may be modified in the development environment and should not be modified in the

production environment.

B. Production Case Manager environments can take advantage of P8 distributed deployment and

domain partitioning configuration options while

development cannot.

C. In a development environment there must be a design object store and a target object store; in

a production environment only target object

stores are required.

D. In a development environment, Case Manager Builder is used to deploy solutions; in a

production environment, Case Manager Administration

Client is used to deploy solutions.

Answer: C

QUESTION NO: 22

What is the recommended tool to move non-Case Manager assets such as custom eForms into a

production environment?

A. Workplace XT

B. FileNet Enterprise Manager

C. FileNet Deployment Manager

D. Case Manager Administration Client

Answer: C

QUESTION NO: 23

How do you configure who is allowed to create a case in a production environment?

A. In the Mashup Center Space Manager, using the Share function to include the user in the Edit

List.

B. In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case

Creators dialog.

C. In FileNet Enterprise Manager, setting the Case Folder case type security to include Create

Instance permission for the user.

D. In Case Manager Administration Client, configure and run the Configure Production

Environment task with settings to allow create case for the

user.

Answer: C

QUESTION NO: 24

Workplace XT was used to create search templates to work with solution document types. Which

tool is used to migrate this template to a production environment?

A. Workplace XT

B. Case Manager Builder

C. Filenet Deployment Manager

D. IBM Case Manager Administration Client

Answer: C

QUESTION NO: 25

A solution designer builds a solution and uses the split case functionality. After the solution is

deployed, the solution designer is asked to generate a list of all cases that were split along with

the cases related to the split case. Which API would be used to generate such a list?

A. CE_Operations

B. Process Engine Java API

C. IBM Case Manager REST API (CASEREST)

D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

Answer: C

QUESTION NO: 26

A solution designer is given the following requirements for an ICM solution. 1. Case workers

should have the ability to view and edit form data when processing a work item. 2. Changes to the

form data can be saved in the step processor. Which two actions need to be performed to meet

this requirement? (Choose two.)

A. Add a form attachment and expose that attachment to the step in the step editor in Case

Builder.

B. Add a form attachment and expose that attachment to the step in the step editor in the Forms

Designer.

C. Configure the Case Form widget to use a form attachment. The form data objects can be stored

in any folder in the target object store.

D. Configure the Case Form widget to use a form attachment. The form data objects can be stored

in any folder in the design object store.

E. Configure the Case Form widget to use a form attachment. The form data objects can be stored

only in the case folder or case sub folders in

the target object store.

Answer: A,E

QUESTION NO: 27

A solution designer would like to use a FileNet eform to add a case in ICM. The form template has

already been created in the eforms designer. Which step(s) need to be performed to make this

form available to add a case?

A. Check in the form template of type Document class using WorkplaceXT.

B. Check in the form template of type ITXFormTemplate class using WorkplaceXT.

C. Check in the form template of type Document class using WorkplaceXT; Configure the Case

Form Widget in the Add Case Form page with this

version series ID of the checked in form template.

D. Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the

Case Form Widget in the Add Case Form page

with this version series ID of the checked in form template.

Answer: D

QUESTION NO: 28

What is the function used by a task to exchange data with an external system?

A. The Case REST API.

B. The Content Engine event script.

C. The PE web services integration capabilities.

D. The PE Assign step to lookup data in the external system.

Answer: C

QUESTION NO: 29

Which application is used to modify the Case Monitor data stream objects when exposing a case

property to a Cognos Real-time Monitoring dashboard?

A. Case Manager Builder

B. Process Configuration Console

C. Cognos Real-time Monitoring Dashboard

D. Cognos Real-time Monitoring Workbench

Answer: D

QUESTION NO: 30

A solution designer is given the following reporting requirements for an ICM solution. 1. An

external application would like to generate a report of all ICM task objects for cases. 2. The

external application would like to use a REST based API to integrate with ICM. Which API should

the solution designer recommend?

A. Process Engine REST API (P8BPMREST) B.

Process Engine Web Services API (PEWS) C.

IBM Case Manager REST API (CASEREST)

D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

Answer: C

QUESTION NO: 31

How can you invoke an IBM BPM process from IBM Case Manager?

A. The IBM BPM process can invoke a case in an ICM solution.

B. Case folder creation can invoke an IBM BPM process.

C. Content added to a case can invoke an IBM BPM process.

D. An ICM case task can invoke an IBM BPM process application or automated process.

Answer: D

QUESTION NO: 32

Which API is NOT a component of the Case Manager API?

A. Content Engine REST API (P8CEREST)

B. Process Engine REST API (P8BPMREST)

C. IBM Case Manager REST API (CASEREST)

D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

Answer: A

QUESTION NO: 33

Your Case Manager solution requires integration to Process Engine. If you use the PE REST API,

what format are responses returned in?

A. XML

B. XOM

C. JSON

D. HTML

Answer: C

QUESTION NO: 34

How do workflow and case properties get synchronized within a task?

A. A post condition needs to be added to sync the data fields.

B. A separate ICM system task completes the synchronization.

C. ICM automatically adds a post condition to sync the data fields.

D. They are automatically synchronized because they are named the same.

Answer: C

QUESTION NO: 35

What is the default security setting for a page?

A. Owner = View; Authorized Users = Edit.

B. Default to Owner and User having Edit access.

C. Owner = Administrator; Authorized Users = View.

D. Default security is inherited from the space in which it is contained.

Answer: D

QUESTION NO: 36

Where does IBM FileNet Case Analyzer read data from?

A. Content Engine event logs only.

B. Process Engine event logs only.

C. Both Process Engine and Content Engine event logs.

D. Both Case Analyzer OLAP database and Content Engine event logs.

Answer: C

QUESTION NO: 37

How do custom actions added in the Case Toolbar appear?

A. As individual buttons.

B. As a “More Actions” button.

C. As hyperlinks to each action.

D. As a single button with a configurable name/title.

Answer: B

QUESTION NO: 38

A solution designer deploys a solution from the Case Builder in the test environment. When the

solution is deployed for the first time, which spaces are created by default?

A. Only solution space and step pages space

B. Only solution space and case pages space

C. Only step pages space and case pages space

D. Solution space, step pages space, and case pages space

Answer: D

QUESTION NO: 39

What states can a task can be in?

A. Waiting, Ready, Working, Complete, or Failed

B. Waiting, Ready, In Process, Complete, or Failed

C. Waiting, Ready, Working, Complete, Failed, or Archived

D. Waiting, Ready, Working, Complete, Failed, or user defined state

Answer: A

QUESTION NO: 40

What widget is used to display an IBM Form instead of the Case Data Widget in the Case page

space?

A. Form Data widget B.

Case Form widget C.

Case Details widget

D. Add Case Form Page

Answer: B

QUESTION NO: 41

Which of the following is NOT part of iLog JRules?

A. Rule Project

B. Rules Team Server

C. Ruleset Components

D. Ruleset Archive Components

Answer: B

QUESTION NO: 42

Case ID is the unique identifier for a case in ICM. Which statement is true?

A. The Case ID cannot be modified.

B. The Case ID can only be appended with additional values.

C. The entire Case ID can be overwritten to display a new value to the case worker.

D. Only the Case ID prefix can be modified by assigning a case property as the Case Title

Property.

Answer: C

QUESTION NO: 43

What are the three default spaces installed with IBM Case Manager?

A. Command space, Work space, and Search space.

B. Solution space, Work Pages space, and Case Step space.

C. Solution space, Case Pages space, and Step Pages space.

D. Solution Pages space, Pages space, and Case Step space.

Answer: C

QUESTION NO: 44

What is the recommended way to add a Work Detail page?

A. Add the page in Case Builder by duplicating another page.

B. Add the page in Case Client and customize with new functionality.

C. Create the new page in Case Manager client and then associate it in Case Builder.

D. Create the new page in Case Manager client by duplicating a page and then associate it in

Case Builder.

Answer: D

QUESTION NO: 45

Designing, orchestrating, authoring, deploying and integrating are the five basic stages in adding

iLog rules to an IBM Case Manager solution using which product?

A. Rules Studio

B. Case Builder

C. Content Collector

D. Rules Execution Server

Answer: A

QUESTION NO: 46

Which is NOT a capability of IBM Case Manager Builder?

A. To allow business analysts to build case management solutions.

B. To allow business analysts to design and deploy case management solutions.

C. To allow business analysts to copy case management solutions within the same project area.

D. To allow business analysts to transfer a solution from the development domain to a second

development or production domain.

Answer: D

QUESTION NO: 47

When designing a task, what is the purpose for creating a system step?

A. To configure within Process Designer the ability for a custom UI Step. B.

To configure within Case Builder the ability to call a Web Service Step. C.

To configure within Case Builder the ability to call a CE_Operation Step.

D. To configure within Process Designer the ability to call a CE_Operation Step.

Answer: D

QUESTION NO: 48

A solution package is a set of XML files and folders that are the artifacts of a solution. The

package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a

Workflow Definitions, and a “Pages” folder. What is the file that contains the application space,

roster, event logs, queues, in-baskets, roles, and step processors?

A. PE Configuration File B.

Solution Definition File C.

Workflow Definition File D.

Workflow Collection File

Answer: A

QUESTION NO: 49

How is integration with ICM accomplished?

A. Using REST APIs, Java APIs, and Process Engine workflow.

B. Using REST APIs, Java APIs, ICM Client side integration, and Process Engine workflow.

C. Using REST APIs, Java APIs, ICM Client side integration, ICC Feeds, and Process Engine

workflow.

D. Using ICM C APIs, REST APIs, Java APIs, ICM Client side integration, and Process Engine

workflow.

Answer: B

QUESTION NO: 50

What are the tasks types in ICM?

A. Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.

B. Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and

event driven tasks.

C. Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks,

and event driven tasks.

D. Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks,

discretionary tasks, and event driven tasks.

Answer: B

QUESTION NO: 51

While designing tasks within a given case, you need to determine how best to organize them.

You have discovered through requirements that a number of these tasks are related. This

relationship is that only one of these can be executed within a case. What option within Case

Builder shows this relationship?

A. All Inclusive Set

B. Mutually-Exclusive Set

C. Manual task with pre-conditions

D. Required task with pre-conditions

Answer: B

QUESTION NO: 52

A solution designer creates a custom Case page in the Case Client. However, when adding this

page, the analyst does not duplicate the default Case page in the solution space. The analyst

enhances the page by adding the out of the box Case List widget, a Case Search widget, and a

website widget from the catalog. Which action must the analyst perform to make the custom page

functional?

A. Add the Case Information Widget from the catalog.

B. Add a script adapter widget and wire it to the Case List and Case Search widgets.

C. Add the Command widget which automatically wires to the Case List and Case Search widgets.

D. Add the Command widget and manually wire this widget to the Case List and Case Search

widgets.

Answer: C

QUESTION NO: 53

How can you implement an IBM BPM automated task?

A. Create an empty task using Case Manager Builder, discover this empty task with Integration

Designer and implement the Process Server

process.

B. Create a task with a system step in Case Manager Builder, discover this empty task with

Integration Designer and implement the Process

Server process.

C. Create an empty task using Case Manager Builder, discover this empty task with Integration

Designer and implement the Process Server

process via a custom class in IBM BPM.

D. Create an empty task using Case Manager Builder, discover this empty task with Integration

Designer and implement the Process Server

process, and configure the Case Manager REST API endpoint in IBM BPM.

Answer: A

QUESTION NO: 54

In addition to case type, properties, document types, and tasks, what are the components of a

Solution in Case Builder?

A. Roles, inbaskets, and pages.

B. Roles, task steps, and inbaskets.

C. Task steps, roles, inbaskets, and rules.

D. Task steps, roles, inbaskets, application spaces, and forms.

Answer: B

QUESTION NO: 55

How do you secure specific types of cases to specific users and groups?

A. Use FEM to set the default instance security of the case folder class.

B. Use Process Configuration Console to adapt the case security instance.

C. Create a system task in Case Builder to set the default security on the case type.

D. Use the CE REST API after the case is launched to assign users to the case object\’s ACL.

Answer: A

QUESTION NO: 56

Which two statements are correct about a design object store? (Choose two.)

A. It contains a solution package for each solution.

B. The solutions are deployed and tested in the design object store.

C. A design object store is not allowed in a production environment.

D. Each Case Manager/P8 Domain allows multiple design object stores.

E. Each Case Manager/P8 Domain allows one (and only one) design object store.

Answer: A,E

QUESTION NO: 57

How is a case instance represented in Content Engine?

A. A folder object filed in a case type folder.

B. A custom object filed in a case type folder.

C. A folder object filed by year, month, date, and time.

D. A custom object filed by year, month, date, and time.

Answer: C

QUESTION NO: 58

Which statement about the difference between a task and a process workflow is true?

A. A task is a more specialized and focused process; a process encompasses the entire work

stream.

B. A task is always started from a document being added to the system; a process can be started

by a number of ways.

C. A task can be started by a number of ways; a process can only be started from a document

being added to the system.

D. A task is part of a set that have to be executed in a certain order; a process allows for process

fragmentation.

Answer: A

QUESTION NO: 59

Which statement best describes Case Analyzer reporting?

A. No out of the box reports are supplied.

B. It contains out of the box reports that are limited to active cases.

C. It contains out of the box reports that are limited to completed cases.

D. It contains out of the box reports for both active and completed cases.

Answer: D

QUESTION NO: 60

Which Online Analytical Processing (OLAP) technology is supported by IBM FileNet Case

Analyzer?

A. Cognos TM1

B. Cognos Power Play

C. IBM InfoSphere Information Server

D. Microsoft SQL Server Analysis Services

Answer: D

QUESTION NO: 61

What is the web-based Content Analytics application that helps with rapid insights detection?

A. Cognos RTM

B. Case Manager Client

C. Text Miner application

D. Case Management Administration Client

Answer: C

QUESTION NO: 62

Cognos Real Time Monitor (RTM) is used to display what type of information?

A. Information about how to design your case.

B. Information about what case outcomes were achieved.

C. Information about cases and tasks currently in process.

D. A report detailing how many cases were processed over the past two years.

Answer: C

QUESTION NO: 63

If you want to display information about a single data point in relation to a series of data points,

you should use which type of dashboard object?

A. Table

B. Chart

C. Indicator

D. Navigation Bar

Answer: C

QUESTION NO: 64

What can IBM Content Analytics be used for? (Choose two.)

A. Reporting on cases and tasks that are currently active.

B. See which words and phrases occur frequently in many cases.

C. Discover unexpected correlations between words and phrases.

D. Get data on the average time to complete business tasks during a specific time interval.

E. Review volume, find and eliminate bottlenecks and ensure that operations are working

efficiently and effectively.

Answer: B,C

QUESTION NO:94

Which three tasks can be launched from Case Client?

A. Required, Optional or User Created

B. Required, Optional or System Created

C. System Created, Optional or User Created

D. Required, System Created or User Created

Answer: A

QUESTION NO: 95

Which two statements are correct about a target object store? (Choose two.)

A. It cannot have more than one target object store in production.

B. It contains the run-time cases objects when users create cases.

C. It must be associated with its own Process Engine connection point.

D. It is used to organize and manage the solution packages and artifacts.

E. It is used by business analysts to modify a solution design that has been deployed.

Answer: B,C

QUESTION NO:2

Within the scope of ICM databases created, which statement is true?

A. The Process Engine database can only run on DB2.

B. The Business Space database can only run on DB2.

C. The Case Analyzer database can co-exist with the CE database.

D. The Process Engine database can co-exist with the CE database.

Answer: D

QUESTION NO:65

Which two products must be installed if you are using IBM FileNet Case Monitor? (Choose two.)

A. IBM Content Analyzer

B. IBM Content Collector

C. FileNet Case Analyzer

D. WebSphere ILOG JRules

E. Cognos Real-time Monitoring

Answer: C,E

QUESTION NO:11

For IBM Case Manager, where should the database for the content engine target object store and

the process engine on DB2 be located?

A. On separate databases on the same server

B. On separate databases on different servers

C. On the same database on a server with different userids

D. On the same database on a server with same userid and password

Answer: D

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