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Question 1:

Shelly is the business analyst for her organization and she\’s working with Thomas to review the business requirements. They are discussing the identified requirements, how the requirements will transition to the operations, and the longevity of the solution. Thomas is concerned that the identified requirements may not map to the desired future state of the organization. What business analysis task is Shelly facilitating in this scenario?

A. Acceptance evaluation criteria definition

B. Requirements quality assurance

C. Validate requirements

D. Stakeholder management

Correct Answer: C

Shelly and Thomas are performing the validate requirements task. This task helps to ensure that the requirements map to the business goals and objectives, resolve the issue, and predict the longevity of the requirements to satisfy business needs. Answer: B is incorrect. There is not a business analysis task called requirements quality assurance. Answer: A is incorrect. Acceptance evaluation criteria definition is a task to ensure that the requirements are clear and precise enough to create tests and inspect to know that the work has been completed. Answer: D is incorrect. Stakeholder management is the management of stakeholders\’ issues, conflicts, queries, concerns, threats, and perceived threats about the requirements.

Question 2:

Which of the following are documented approaches to the business analysis work? Each correct answer represents a complete solution.

A. Deming\’s Quality Circle

B. Lean

C. Six Sigma

D. Waterfall approach

Correct Answer: BCD

The waterfall approach, lean, and Six Sigma are the valid answer for business analysis approaches. Answer: A is incorrect. Deming\’s Quality Circle describes the quality management approach of plan, do, check, and act. This isn\’t a business analysis approach.

Question 3:

Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component\’s purpose. What type of requirements organization is Ben doing in this scenario?

A. Functional decomposition

B. Process modeling

C. Scope modeling

D. Data modeling

Correct Answer: A

Ben is completing the functional decomposition technique for the organize requirements process. Each component in the printer can have its own set of requirements, while the improved printer to be manufactured is the ultimate goal of the


Answer: D is incorrect. Data modeling describes the concepts and relationships relevant to the solution or business domain.

Answer: C is incorrect. Scope modeling allows the requirements to be organized by the solution component they\’re relevant to.

Answer: B is incorrect. Process modeling is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved in future. It allows the requirements to be organized around the related processes.

Processes are also considered to have sub-processes, inputs, and outputs.

Question 4:

You are the business analyst for your organization and you\’re working with Fran on business analysis processes. Fran is a stakeholder who wants to ensure that your business analysis approach and activities are compatible with the project activities. Of the following, what type of business analysis stakeholder is Fran?

A. Regulator

B. Project manager

C. Sponsor

D. Domain subject matter expert

Correct Answer: B

Fran is the project manager. The project manager must ensure that the business analysis approach is compatible with other project activities.

Answer: D is incorrect. The domain subject matter expert is a person who is steeped in knowledge regarding the project\’s purpose.

Answer: A is incorrect. The regulator approves any tailoring to the business analysis processes or activities.

Answer: C is incorrect. The sponsor allows the business analysis activities and resources to exist in support of the organization.

Question 5:

Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

A. Change-driven approaches must use a change control system with a change control board.

B. Change-driven approaches only use a change control system for approved changes.

C. Change-driven approaches don\’t use a formal change control process.

D. Change-driven approaches are driven by change control processes.

Correct Answer: C

Change-driven approaches typically do not use a formal change control process, as requirements are prioritized and selected for implementation at the beginning of each iteration and no changes to the requirements occur during the iteration


Answer: A is incorrect. Change-driven approaches don\’t typically use a change control board. Answer: B is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements


Answer: D is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements management.

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Question 6:

Henry and Fred are working together on business analysis duties for the implementation of new software. Henry, the business analyst, tells Fred that they should take the current measurement of productivity, and then measure again after the solution has been implemented. This benchmarking approach will allow Henry and Fred to see the real effect of the solution on the business need. What term is assigned to this measurement?

A. Post implementation factor

B. Yield

C. Key performance indicators

D. S-Curve

Correct Answer: C

The measurements are known as key performance indicators. It\’s an approach for measuring how well the solution has affected the organization.

Answer: D is incorrect. The S-curve describes the direction of elements over time, such as time and cost, in a typical business analysis activity or in a project.

Answer: B is incorrect. The yield is the output of the effort. Answer: A is incorrect. It is not a business analysis term so this choice is incorrect.

Question 7:

When a business analyst completes the elicitation process, she will create four outputs. Which one of the following is an output of the elicitation process?

A. Requirements management plan

B. Resource identification

C. Stakeholder Concerns

D. Solution scope

Correct Answer: C

Following are the outputs of the elicitation process: Stakeholder Concerns Elicitation Results Schedule Resources Supporting Materials

Question 8:

As a business analyst, you may be called upon to define the scope of work and to develop the estimates for the endeavor. Which one of the following is an important tool for this activity?

A. Organizational process asset


C. Project management plan

D. Pareto chart

Correct Answer: B

The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces.

WBS can perform the following tasks:

It may break the project into iterations, releases, or phases.

It can break deliverables into work packages.

It may break activities into smaller tasks.

Answer: C is incorrect. The project management plan could be helpful, in some instances, but for this question, the best answer is WBS.

Answer: D is incorrect. A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right.

The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa. Answer: A is incorrect. Organizational process assets are elements of historical information, guidelines,

processes, and standard procedures within an organization. They mandate certain deliverables and the lessons learned from business analysis activities can be used in the development of business analysis plans.

Question 9:

Beth is the business analyst for her organization and she\’s creating a data dictionary for her organization. All of the following information should be included in the data dictionary for an endeavor Beth is leading except for which one?

A. Description

B. Aliases

C. Name

D. Code of account identifier

Correct Answer: D

Code of account identifier is not a valid selection. The code of accounts is a numbering system used in WBS to identify each element and work packages. The correct elements to include in the data dictionary are names, aliases, values and meanings, and description. Answer: C is incorrect. This is a valid element to include in the data dictionary. Answer: B is incorrect. This is a valid element to include in the data dictionary. Answer: A is incorrect. This is a valid element to include in the data dictionary.

Question 10:

You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders who are located in offices around the world. Because these stakeholders are dispersed, what are likely to increase in this endeavor as opposed to a collocated group of stakeholders?

A. Face-to-face meetings

B. Communication needs

C. Risks

D. Costs

Correct Answer: B

Of all these possible choices, the best answer is that communication needs will increase. Because complex projects often involve non-collocated stakeholders, it may be necessary to travel more often, have more teleconferences or video

conferences, or take other measures to provide accurate and consistent communications across offices, countries, and time zones. Answer: A is incorrect. Face-to-face meetings are often the best type of communication, but this isn\’t the best

choice presented.

Answer: C is incorrect. Risks do not necessarily increase because the stakeholders are not collocated. Answer: D is incorrect. Costs do not necessarily increase in the business analysis approach because of dispersed stakeholders.

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