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QUESTION NO:14

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.

During the day, the IP address of the file server was changed by another ABC.com administrator.

Some network users immediately started reporting that they are cannot access the file server.

Other network users are able to access the file server.

What is the easiest way to ensure that all users can access the file server so that productivity is

not affected?

A. By having a remote Windows PowerShell script run to flush the client computers

QUESTION NO:33

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7

and all servers run Windows Server 2008 R2. The ABC.com network contains a VPN server

named ABC-SR01. The ABC.com users connect to ABC-SR01 when they are out of office.

ABC.com users complain that browsing the Internet is slow while they are connected to ABC-

SR01.

How can you improve the speed of Internet browsing while the users are connected to to ABC-

SR01.

A. You should disable the Use default gateway on remote network setting on the client computers.

B. You should configure the client computers to use Direct Access connections to ABC-SR01.

C. You should change the Default Gateway setting in the TCP/IP properties on the client

computers.

D. You should disable the VPN Reconnect feature on the client computers.

Answer: A

Explanation:

QUESTION NO:23

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. During routine maintenance you discovered that the memory

usage on some of the client computers is unusually high.

How can you determine the cause of the high memory usage?

A. You should run the systeminfo command on the affected computers.

B. You should open the Troubleshooting section in Action Center on the affected computers.

C. You should run the Microsoft Configuration utility (msconfig) on the affected computers.

D. You should review the content in the Memory tab in the Resource Monitor tool on the affected

computers.

Answer: D

Explanation:

QUESTION NO:15

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.

The ABC.com network users currently use the URL http://intranet.ABC.com to access the

company intranet website. The ABC.com Development team is currently working on a new version

of the company intranet website. The Development team needs to be able to access the new

version on the intranet website using the URL http://intranet.ABC.com to test the new website.

How would you enable the Development team to access the new version of the website without

affecting the other network users

QUESTION NO:21

You work as a network administrator at ABC.com. All client computers on the ABC.com network

run Windows 7. The network contains a Windows Server 2008 Web server that hosts multiple

websites for ABC.com customers.

A user named Mia Hamm has a Web Statistics application running on her client computer. The

application analyzes the web server logs every day between 3pm and 5pm.

Mia Hamm reports that her computer runs slowly between 3pm and 5pm. You discover that the

processor usage on her computer is between 90 and 100 percent while the Web Statistics

application is analyzing the web server logs.

How can you reduce the impact of the web server log analysis on Mia Hamm

QUESTION NO:17

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows 7.

A ABC.com user reports that his Windows 7 client computer takes a long time to boot. You

discover that the user has multiple new applications on his computer.

How could you reduce the time it takes the client computer to boot?

A. You should use Task Manager to increase the priority of the new applications.

B. You should stop the new applications with Task Manager.

C. You should use the Microsoft Configuration Utility (msconfig) tool to prevent the applications

running at startup.

D. You should disable the new applications using the Services console.

E. You should start the computer in Safe Mode.

Answer: C

Explanation:

QUESTION NO:31

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows

XP Professional and all servers run Windows Server 2008 R2.

The ABC.com network contains a server named ABC-SR01. You want to configure ABC-SR01 as

a VPN server so that ABC.com users can connect to the network when out of office.

ABC.com plans to migrate the client computers to Windows 7. You receive instruction from

ABC.com to ensure that all computers can connect to ABC-SR01 during the migration process.

How should you configure ABC-SR01 to support VPN connections from the client computers

whilst ensuring that the most secure VPN connections are used?

A. You should configure ABC-SR01 to use Remote Desktop Protocol (RDP).

B. You should configure ABC-SR01 to use Direct Access.

C. You should configure ABC-SR01 to use Point-to-Point Protocol (PPP)

D. You should configure ABC-SR01 to use Layer 2 Tunneling Protocol (L2TP).

E. You should configure ABC-SR01 to use Point-to-Point Tunneling Protocol (PPTP).

Answer: D

Explanation:

QUESTION NO:1

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7

and all servers run Windows Server 2008 R2.

All ABC.com uses use an in-house application. The users in the Finance Department are local

administrators on their respective computers. The ABC.com developers have created a new beta

version of the application. You want to prevent the Finance users uABCrading to the new version

of the application while it is still being tested by the developers. You create a global security group

named Finance Users and add the users in the Finance department to the group.

How can you prevent the Finance Users uABCrading to the new version of the application?

A. You should configure Applocker with an Enforce rule restriction created based on the version of

the application.

B. You should configure Applocker with an Enforce rule restriction created based on the publisher

of the application.

C. You should configure a Software Restriction policy with a hash rule with the default setting

configured to Disallowed.

D. You should configure a Software Restriction policy with a hash rule with the default setting

configured to Unrestricted.

Answer: A

Explanation:

QUESTION NO:16

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Microsoft

Windows 7. ABC.com has recently decided to deploy network printers and requested that you

make sure that all network users are able to locate the network printers from their machines. You

also want to ensure that all future shared printers can be located by the network users.

What should you do?

A. You should configure a Group Policy to enable the Automatically publish new printers in Active

Directory policy.

B. You should assign the Domain Users group the Mange Printers permission on the shared

printers.

C. You should configure the shared printers to be published in Active Directory.

D. You should configure a Group Policy to enable Web Based Printing.

Answer: A

Explanation:

QUESTION NO:44

You work as a desktop support technician for ABC.com. The company has a Windows Server

2008 domain-based network. All client computers run Windows 7 Ultimate. Sasha, a Web

developer, works on a laptop that runs Windows 7 Ultimate. She has two volumes C and D on her

laptop. She is working on an important document that is located in the volume D. Volume D is

short of space and she wants to clean up all restore points except the latest one. Which of the

following steps will you suggest to accomplish the task?

A. Compress drive D.

B. Use the Disk Cleanup utility to clean up system restore and shadow copies.

C. Select all restore points except the last one and delete them through the System Properties

window.

D. Run the Defrag utility to defragment the drive D.

Answer: B

Explanation:

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