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QUESTION NO: 5
The two common types of Matrixes are:
A. L-Type and Y-Type
B. T-Type and X-Type
C. L-Type and T-Type
D. Y-Type and X-Type
Answer: C
Explanation:
QUESTION NO: 2
Which item(s) below are measures of central tendency?
A. Mean
B. Median
C. Mode
D. All of the above
E. A and C above
Answer: D
Explanation:
QUESTION NO: 9
Which of the following would be considered an important prerequisite to quality planning?
A. Establishing a Quality Assurance Function
B. Defining the IT Vision, Mission, and Goals
C. Defining the Quality Assurance Mission and Goals
D. Adopting the Six Sigma Concept
E. Calculating Cost-of-Quality for the IT Organization
Answer: B
Explanation:
4
QUESTION NO: 11
Internal control systems have two components. The first is_____________ ,and the second is the
__________ within an individual business application
A. Environmental Controls, Transaction Processing Controls
B. Transaction Processing Controls, Environmental Controls
C. General Control, Environmental Control
D. Environmental Control, General Control
Answer: A
Explanation:
QUESTION NO: 13
The main objectives of process mapping is / are to understand:
A. How a process contributes to meeting the organization’s mission and goals?
B. Who is responsible for the process?
C. How the process interfaces to produce the organization’s outcomes?
D. All of the above
E. None of the above
Answer: D
Explanation:
QUESTION NO: 14
Laws and regulations affecting the products produced and operated are generally addressed in
which planning activity:
A. Business or Activity Planning
B. Environment Planning
C. Capabilities Planning
D. Assumptions Planning
E. Policies Planning
Answer: B
Explanation:
QUESTION NO: 15
Strategic planning answers which of the following questions:
A. What to do?
B. When to do it?
C. How to do it?
D. Where to do it?
E. Who does it?
Answer: A
Explanation:
6
QUESTION NO: 3
The amount of effort required to intercouple or interconnect computer systems is referred to as:
A. Reusability
B. Flexibility
C. Portability
D. Interoperability
Answer: D
Explanation:
2
QUESTION NO: 1
As the continuum of work processes move or evolve towards creative processes, the mix of
written procedures and people skills change.
A. True
B. False
Answer: A
Explanation:
QUESTION NO: 7
A subjective enforcement decision is when someone analyzes the situation and then makes a
decision on whether or not to enforce the policy.
A. True
B. False
Answer: A
Explanation:
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